da77 Privacy Policy

Last Updated: January 2026

Welcome to da77, Bangladesh's trusted online gaming platform. This Privacy Policy describes how da77 collects, uses, stores, discloses, and safeguards your personal information when you access or use our website, games, and services. Please read this document carefully before registering or using da77.

By accessing da77 and using our services, you acknowledge that you have read, understood, and consent to the terms described in this Privacy Policy. If you do not agree with any part of this policy, you must not use our platform. da77 is committed to handling your data responsibly and in accordance with applicable data protection standards.

1. Information We Collect

da77 collects personal information to provide you with a secure, personalised, and seamless gaming experience. The categories of data we collect fall into two main groups: information you voluntarily provide and information gathered automatically during your use of our services.

Information You Provide Directly

When you register an account, make a transaction, contact support, or interact with da77, we may collect the following:

• Full name, date of birth, and gender
• Mobile phone number and email address
• Residential address, city, and postal code
• National ID card number or passport number for KYC verification
• Financial account details for deposits and withdrawals via bKash, Nagad, Rocket, or Upay

Information Collected Automatically

When you browse da77 or use our platform, certain technical and behavioural data is recorded automatically:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Pages visited, session duration, click patterns, and game activity logs
• Cookies and similar tracking technologies (see Section 4)

2. How We Use Your Information

da77 uses the information it collects for specific, legitimate purposes related to operating a safe and fair gaming platform. We do not use your data for any purpose beyond what is stated in this policy. Specifically, your information is used to:

• Create and manage your player account on da77
• Process deposits and withdrawals through bKash, Nagad, Rocket, Upay, and other payment partners
• Verify your identity and comply with KYC and age verification requirements (21+ only)
• Deliver customer support and respond to your queries or complaints
• Detect and prevent fraudulent activity, money laundering, and unauthorised account access
• Send relevant account notifications, promotional offers, and platform updates (you may opt out)
• Improve platform performance, personalise game recommendations, and analyse usage trends

3. Sharing and Disclosure of Your Information

da77 does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your data only in the limited circumstances described below.

Service Providers and Operational Partners

We engage trusted third-party service providers to perform functions on our behalf, including payment processing (bKash, Nagad, Rocket, Upay), identity verification, fraud detection, IT hosting, and customer support tooling. These providers are contractually bound to use your data solely for the purpose of providing their service to da77 and may not use it for their own marketing or share it with unrelated parties.

Legal and Regulatory Requirements

da77 may disclose your personal information when required to do so by law, court order, or lawful request from a competent authority. This includes compliance with anti-money laundering (AML) regulations and fraud investigations. We will only disclose the minimum information necessary to satisfy such legal obligations.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of da77's business assets, your personal data may be transferred to the acquiring entity. You will be notified of any such change via email or a prominent notice on our platform prior to the transfer taking effect, and the receiving party will be required to honour this Privacy Policy.

With Your Consent

Beyond the scenarios listed above, we will share your personal data with third parties only when you have given us your explicit, informed consent to do so. You retain the right to withdraw consent at any time.

4. Cookies and Tracking Technologies

da77 uses cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and analyse how our platform is used. The types of cookies we use include:

• Essential cookies – required for core site functionality such as session management and secure login
• Functional cookies – remember your language and display preferences between visits
• Analytics cookies – help us understand user behaviour in aggregate form to improve the platform
• Security cookies – detect and mitigate fraudulent account access attempts

You may control or delete cookies through your browser settings. Disabling certain cookies may affect the functionality of da77. By continuing to use our platform, you consent to the use of cookies as described in this section.

5. Data Retention

da77 retains your personal information for as long as your account remains active or as required to fulfil the purposes described in this Privacy Policy. Account data, transaction records, and KYC documents may be retained for a minimum of five (5) years following account closure to comply with financial record-keeping obligations.

If you request account deletion, da77 will deactivate your account and anonymise or delete personal data that is no longer required, subject to legal retention obligations. Anonymised and aggregated data that cannot identify you may be retained indefinitely for statistical and analytical purposes.

6. Data Security

da77 implements industry-standard technical and organisational security measures to protect your personal information from unauthorised access, accidental loss, alteration, or disclosure. These measures include SSL (Secure Socket Layer) encryption for all data transmitted between your device and our servers, two-factor authentication options for account access, and regular internal security audits.

While da77 takes all reasonable precautions to protect your data, no internet-based service can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for immediately notifying da77 if you suspect any unauthorised access to your account.

7. Payment and Financial Data

All financial transactions on da77, including deposits and withdrawals via bKash, Nagad, Rocket, and Upay, are processed through secure, encrypted payment gateways. da77 does not store your complete mobile banking PIN, card CVV, or full bank account credentials on our servers. Transaction references and partial account identifiers may be stored for fraud prevention and reconciliation purposes.

Minimum deposit and withdrawal thresholds, processing times, and applicable fees are governed by da77's Terms & Conditions. For queries about a specific transaction, please contact our support team at the email address listed in this document.

8. Your Rights and Choices

da77 respects your rights over your personal data. You may exercise any of the following rights by contacting us at our support email:

• Right of access – request a copy of the personal data da77 holds about you
• Right to rectification – ask us to correct any inaccurate or incomplete personal data
• Right to erasure – request deletion of your personal data, subject to legal retention requirements
• Right to restriction – ask us to limit how we process your data in certain circumstances
• Right to data portability – receive your personal data in a structured, commonly used format
• Right to object – object to processing of your data for direct marketing or profiling purposes

da77 will acknowledge your request within 5 business days and aim to fulfil it within 30 calendar days. In some cases, legal obligations may limit our ability to comply with certain requests, in which case we will explain the reason.

9. Third-Party Services and Game Providers

da77 features games supplied by third-party game providers including Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, and Ezugi. When you interact with games from these providers, certain gameplay data may be transmitted to and processed by the provider's servers in accordance with their own privacy terms. da77 is not responsible for the privacy practices of third-party game providers.

Our platform may also contain links to third-party websites for informational purposes. da77 has no control over the content or privacy practices of those external sites and accepts no responsibility for them. We encourage you to review the privacy policy of any third-party site you visit.

10. Age Restriction and Minor Protection

da77 is strictly an adults-only platform. Players must be 21 years of age or older to register and use our services. We do not knowingly collect personal information from individuals under the age of 21. During registration, all users are required to confirm that they meet the minimum age requirement, and KYC verification is used to enforce this policy.

If da77 discovers or is notified that a user under the age of 21 has created an account, we will immediately suspend that account, delete all associated personal data, and reverse any transactions made. If you believe a minor has registered on our platform, please contact us immediately at our support email address.

11. Changes to This Privacy Policy

da77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or operational procedures. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users by email or via an in-platform notification.

Your continued use of da77 following the posting of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way da77 handles your personal data, you are welcome to reach our support team. We are committed to responding to all privacy-related enquiries promptly and transparently.

You can reach us by email at: [email protected] — please include your registered username and a brief description of your enquiry so we can assist you as efficiently as possible.